Product Description
1 2K FHD
2 Wireless Installation
3 24/7 Surveillance
4 Dual Power
1 Live Video Call
2 Voice Memo
3 Voice Assistant
Local Security*, No Monthly Fee
Footage is stored locally with a microSD card (not included) up to 128 GB with no subscription fee. With Homebase S380 (sold separately), you can enjoy up to 16TB of expandable storage, keeping your privacy securely in your hands.
Centralized Security with HomeBase
Safeguarding your data and privacy, HomeBase S380 equips your devices with self-learning AI for intelligent management and facilitates effortless control over group settings, compiles footage when it detects movement across your cameras, creating a unified event overview.
What chimes can Video Doorbell C31 pair with?
The Video Doorbell C31 pairs with your existing chime, eufy HomeBase S280, S380, MiniBase Chime (T8023), Alexa.
Note: It is not compatible with the original eufy Wi-Fi Chime (T8020), eufy Chime (T8740/T8742), or Apple HomeKit.
Is Video Doorbell C31 compatible with HomeBase 3?
Yes, it is compatible with HomeBase 3. This setup provides expandable local storage, enhanced AI functionality, cross-device features, and more.
Why is my doorbell not working properly after binding?
Ensure you have the latest app (version 5.0.22 or above) and check if the doorbell has received the latest software update.
Will Video Doorbell C31 support pre-record and 24/7 recording? Will my existing chime still work?
Yes, C31 supports pre-record and 24/7 recording functions when powered by a 16-24V transformer (bypass chime). 24/7 recording is unavailable with HB2/Minibase, so use Solo or connect it to HB3 to enable this feature.
Why does my doorbell still show low battery or a decrease in battery level even after being wired?
Using Existing Chime charges the doorbell slowly (6-7 days). High foot or vehicle traffic may still drain the battery. We recommend switching to “Bypass Existing Chime” mode.
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Customer Reviews
4.2 out of 5 stars 413
4.2 out of 5 stars 413
4.3 out of 5 stars 2,522
4.3 out of 5 stars 2,973
4.2 out of 5 stars 7,207
4.2 out of 5 stars 9,952
Price
$99.99$99.99
$69.99$69.99
$149.99$149.99
$179.99$179.99
$125.64$125.64
$89.99$89.99
Power
Removable Battery/Wired
Build-in Battery only
Removable Battery/Wired
Build-in Battery/Wired
Build-in Battery/Wired
Build-in Battery only
Resolution
2K
2K
2K
2K
2K
1080p
AI
Human/Motion
Human/Motion
Human/Motion/Package/Face
Human/Motion/Package/Face
Human/Motion
Human/Motion
Local Storage
Up to 128GB MicroSD (Excl.)
Up to 128GB MicroSD (Excl.)
Device 8G Emmc
Homebase 2 16GB(Included)
Homebase 2 16GB(Included)
Up to 128GB MicroSD (Excl.)
Wireless Connection
2.4GHz only
2.4GHz only
2.4GHz only
2.4GHz only
2.4GHz only
2.4GHz only
Color Night Vision
✘
✘
✔
✘
✘
✘
Pre-recording
✔
✘
✔
✘
✘
✘
24/7 Recording(wired)
✔
✘
✘
✘
✘
✘
2-Way Audio
✔
✔
✔
✔
✔
✔
Alexa/Google Assistant
✔
✔
✔
✔
✔
✔
Dual Cam
✘
✘
✔
✔
✘
✘
Crystal-Clear Welcome in 2K FHD: Experience 2K FHD clarity with 4:3 view for clear and detailed visuals of your visitors. Even at night, the crisp images ensure you never miss a detail. Enjoy enhanced performance by upgrading your app to the latest version for a seamless user experience.
Real-Time Chat, Seamless Experience: Stay connected with your visitors instantly. When someone rings the doorbell, a pop-up video call appears on your phone. If you’re not home, you can set up quick responses and ask visitors to leave voice messages, ensuring you stay informed.
Powered How You Like with Dual Power Options: Enjoy versatile installation options with dual power choices. The quick-release rechargeable 6500mAh battery allows for easy setup and mobility; When wiring, ensure the battery is inserted into the doorbell for proper function. Always turn off the power at the circuit breaker when replacing the battery or installing an SD card (not included). Note: Hardwiring requires a DIY installation process, including bypassing your existing chime to ensure proper functionality.
Get 24/7 Protection with Hardwire Power: For uninterrupted security, hardwire the doorbell to your existing doorbell wiring. This ensures you never have to worry about power outages and enables continuous 24/7 recording and 5-second pre-roll for motion-activated events, providing constant protection. Note: Your existing chime needs to be bypassed to ensure proper functionality.
Compatible with HomeBase 3, Works with Alexa & Google Assistant: Seamlessly integrate your doorbell with various devices. Pair it with the eufy HomeBase S380(Sold seperately), eufy Minibase Chime (Sold seperately), and enjoy compatibility with Alexa and Google Voice Assistant devices, making your smart home experience more connected and convenient.
Customers say
Customers find the video doorbell easy to set up and appreciate that there are no monthly fees. The video quality is great, with one customer noting its crystal clear wide view, and they like the built-in 5,000 mAh battery. However, the functionality and connectivity receive mixed reviews, with several customers reporting that the device doesn’t work well and won’t stay connected to the internet. The app speed is also mixed, with customers noting that it takes forever to load.
There are no reviews yet.