First order came in damaged, after I got the replacement as well as the Bluetooth bridge I was able to pair it with google home. However after 3 days the edge is starting to fray, there is no way to set bottom travel limit (or top) with the original remote even though they say you can in the advertising, the included instructions do not tell you programming information on the included remote either. Contacted tech support and after 2 different reps sending me videos on programming for other models they determined it was not possible with this one even with the app. Overall very frustrating
Update! For anyone unfortunate to run into the same issue. Disassembled the remote. Inside there is a switch for admin. Select admin then lower the blinds with the front switch. Once they are in the desired position flip the remote back over and hold the button with the down arrow. Same process for setting top limit. After completing switch back to user mode. If your remote loses pairing press and hold the button on the motor for 2 seconds until the motor jogs once. Then press the S button on the back side/inside of remote until the motor jogs again. (Try admin if it doesn’t respond) If this fails hold the motor switch until it jogs 3 times (wipes settings, 4 times is a full factory reset) after resetting try linking remote again with previous step. None of this info is properly provided in instructions or through tech support
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